Q: How can I copy files to my desktop from H:?
A: Use SSH client to sftp files. See http://www.tc.cornell.edu/Services/Support/getting_started.access.how_to%27s.htm
Q: Can't use scp to transfer files to the CTC.
A: Use sftp.
Q: Problems using WinSCP.
A: Use sftp.
Q: Needed to share a file with a colleague outside the university. This is typically available on to CTC personnel.
A: Showed how to use outgoing ftp folder and sent detailed instructions by email.
Q: Can't access files.
A: System problem. Send email to consult@tc.cornell.edu.
Q: Can see files in explorer, but sees files only in home directory with dir at command prompt.
A: User had navigated Start | Run, then typed the command command. Needs to use the command cmd.
