Q: How can I determine number of hours left on my allocation?
A:  Send email to useracct@tc.cornell.edu.

 

Q: How can I obtain a CTC account?
A: See http://www.tc.cornell.edu/Services/Allocations/  

 

Q: My account is locked.
A: Send email to useracct@tc.cornell.edu. Should automatically unlock after 30 minutes.  

 

Q: I changed my password. Now I'm locked out.
A: Send email to useracct@tc.cornell.edu. There may be disconnected sessions that the CTC will have to kill.